PIB Road Assist Mobile Apps
To meet your needs in mobile era
The Road Assist Mobile App is a new free-of-charge service for Progressive motor policyholders to make request on Accident or Breakdown services in a more convenient, faster and user-friendly way via smart device.
The benefits include below
Speed of Service
The application will detect the GPS coordinate of the policyholder and submit the information to our customer service agent with accurate location information which expedites service arrangement for policyholder.
Ease of Use
Just answer a few simple questions and submit the service request without having to make call and wait in queue for service.
Upon request of service, the application will notify the policyholder on service arrangement progress from time to time. Policyholder does not need to contact Progressive contact centre on check status.
Upon submission of accident request. A notification will be updated immediately to Progressive Insurance which helps expedite your claim if you decide to make one.